Integration of specialized and customized services

Waldner Tecnologie Medicali: consulting, training and assistance for a most efficient service

The synergistic collaboration between our Sales Team and the After-Sales Service – supported by the whole company’s structure – allows us to offer an integrated service ranging from commercial advice to customer service, installation and testing of whole surgical and medical systems, technical and maintenance assistance, all the way to pre- and post-sales training of hospital staff.

Commercial Consulting and Service
Commercial Consulting and Service
We offer a commercial consulting aimed at identifying customized services and solutions for Purchasing, Leasing, Consignment Stock and Demos. Our Sales Specialist team is supported internally by a Commercial Office and a Tender Office, and on the field it can rely on the help of our Product Specialists, who assist the medical team with training and technical assistance. A synergy of skills at the disposal of hospital staff.
Training
Training
We are aware of the importance of being always up to date in the field, that’s why we constantly invest in pre- and post-sales training of our Sales Team and Clients. Courses and meetings range from the presentation of new technologies and surgical techniques to the assessment of results, with a continuous update on our products. Organized on our premises or those of our Partners or Clients, these training sessions represent for us an important occasion for discussion, collaboration and shared growth.
Assistance
Assistance
At Waldner Tecnologie Medicali we aim to provide the highest quality, also thanks to a prompt and effective Assistance service. Our team of specialized engineers carries out on-site tasks such as installation, testing, training and maintenance, together with replacement and restoration in case of failure or damage.
Logistics
Logistics
In order to promptly answer our Clients’ needs, the Logistics Office can count on two last-generation internal warehouses. This allows us to intervene with efficiency and responsiveness even in case of urgent requests, with a 12/24 h delivery service, and to supervise the whole process, from procurement to final delivery.
Design and installation of large facilities
Design and installation of large facilities
In answer to our Clients’ specific needs we design and build surgeries, operating rooms and sterilization units, from the simple installation of ceiling suspensions and shadow-free operating lamps to complete turnkey projects. A dedicated team follows all project phases, from the initial design to the final setting up and routine maintenance.

Our organization

Synergy and comprehensive distribution for an efficient and ever ready service.

Waldner Tecnologie Medicali, thanks to its dynamic-widespread Sales Force and a Business Unit organization, offers a specialized and complete service for the main specialist medical areas, including:

Neurosurgery, Maxillofacial Surgery, Otolaryngology, Plastic Surgery, Anesthesia and Intensive Care, Cardiovascular and Thoracic Surgery, Gastroenterology, Laparoscopy, Urology, Gynaecology, Proctology, Arthroscopy and Sports Medicine, Spine Surgery, Negative Pressure Therapies, Advanced Medications, Regenerative Medicine, Anti-Decubitus Systems, Prosthetic Surgery, Traumatology, Biomedical Equipment and Instrumentation, Surgical Navigation systems, Products for Endoscopic Surgery and Emergency Medical Equipment.

All of this thanks first of all to an integrated team of Professionals, united by the awareness that each person’s role contributes, like in a clockwork mechanism, to the quality of the final result.


MEDICAL

Our Medical Business Unit, a historical Company Division, offers a full range of medical and surgical devices.  We cover various specialist areas, from General Surgery in all its aspects to Minimally Invasive Surgery, Arthroscopy, Spine Surgery and Radiodiagnostics. Critical Care is specialized in anesthesia, intensive care and emergency. We supply anesthesia equipment, intensive care ventilators and medical devices.

Our Medical Team also collaborates in a highly synergistic way with the Large Facilities Unit, specialized in producing high technology turnkey medical environments like operating rooms, intensive care units, critical areas, sterilization units and diagnostic departments.


ORTHOPEDICS

The Orthopaedics Business Unit offers innovative technological solutions and a wide range of products for Orthopaedics, Traumatology, Spine Surgery and Maxillo-Facial Surgery, Surgical Navigation Systems, Biomedical equipment and instrumentation. The Interventions department ensures a complete service, from the creation of consignment stocks to the supply of instruments, the management of fast interventions and of warehouses in order to offer a prompt and timely service, even in emergency situations.


WOUND CARE

Our Wound Care Team, the Group’s newcomer, offers a wide range of wound care solutions. The product portfolio includes devices and equipment to heal acute, chronic and incisional wounds, up to regenerative medicine, with products for abdominal wall surgery and reconstructive surgery.


TECHNICAL ASSISTANCE

At Waldner Tecnologie Medicali we are committed to providing the highest quality, also thanks to a prompt and effective Assistance Service. Our team of specialized engineers carries out on-site tasks such as installation, testing, training, technological update and maintenance, as well as replacement and restoration in case of failure or damage.

We guarantee, in particular, specific assistance programs and full-risk maintenance and service contracts.


LARGE FACILITIES

Aiming to meet our Clients specific needs, we design and build surgeries, operating rooms and sterilization units, from the installation of ceiling suspensions and shadow-free operating lamps up to turnkey complete projects. A dedicated team follows all project phases, from the initial design to the final setting up and routine maintenance.

Each project is carefully run by highly trained Professionals to provide Clients with the solution that best suits their needs. More specifically, we offer customized solutions starting from an initial shared design phase up to the user-ready finished project, complete with all infrastructural engineering and technology.


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